FAQ
Do you ship worldwide?
Absolutely! I ship worldwide.
If you can’t see your country at checkout, it may be because I haven’t shipped there before. In that case, feel free to contact me at hello@juanorbes.com
(Please note that buyers may be responsible for customs duties or import fees, depending on their country’s regulations)
How are originals packaged for shipping?
From the very beginning, my priority has been to offer an exceptional collector experience.
That’s why my packaging method ensures that original artworks arrive safely at their new home, without complications.
Each original is carefully layered with acid-free glassine for surface protection and shipped flat between wooden panels, ensuring the artwork remains intact throughout transit (and so does the peace of mind of the collector)
Do your originals include a Certificate of Authenticity?
Yes. Every original piece is shipped with a Certificate of Authenticity, including a photograph of the artwork, detailed information, description and a unique artwork ID.
All hand-signed by me.
What are the estimated shipping times?
Here you can find the estimated shipping times. Please note that these are estimates and may vary depending on your location.
United States
- Originals: 5–7 business days
- Prints: 2–5 business days
Europe
- Originals: 7–12 business days
- Prints: 5–15 business days
Shipping times do not include delays caused by customs clearance or shipping service disruptions.
Are your originals one of a kind?
I believe in exclusivity.
My original works are never recreated and will never be available as prints.
If you own one of my originals, you can be certain that you are the only person in the world who has it.